Scenario
Giulia opens her inbox after her morning coffee. She finds several new emails, but not all of them look trustworthy. She reads through each message and decides whether it’s Safe or Spam or Possible Spam.
Email 1
Subject: “Your electricity bill is ready”
From: billing@eu-energy-services.eu
Message: “Dear Giulia, your monthly bill is now available. Click here to view or pay.”
Click here to check the correct answer!SafeThis email comes from a known provider and relates to a real service Giulia uses.
Email 2
Subject: “Your electricity bill is ready”
From: billing@eu-energy-services.eu
Message: “Click here to claim your prize! Offer expires soon!”
Click here to check the correct answer!SpamUnfamiliar sender, too-good-to-be-true content, pushy tone.
Email 3
Subject: Photos from Sunday’s brunch
From: lucia.martini@myemail.eu
Message: “Here are the pictures from last weekend, so nice to catch up!”
Click here to check the correct answer!SafeA personal message from a known contact
Email 4
Subject: URGENT: Account Access Suspended
From: security@bank-verification.eu
Message: “Your account has been locked. Confirm your identity now to restore access.”
Click here to check the correct answer!SpamSuspicious address, urgent request, asks for sensitive information.
Email 5
Subject: “Discounts on garden furniture just for you”
From: promo@gardenworld.com
Message: “20% off for loyal customers—click here to see what’s new!”
Click here to check the correct answer!Possible SpamThis email comes from a known provider and relates to a real service Giulia uses.